- Posted by apage
- On February 6, 2017
- 0 Comments
Sometimes you might need to return an item. We understand. Birdie and Pete spot checks all items for quality but sometimes it happens.
First, we only accept returns if there is a quality issue in the printing or malfunction in the item and is subject to evaluation.
Second, we do not except returns if you need another size item or if you have buyers remorse. We dont do this because we dont keep stock of items or inventory in one particular style of item and print all items as an order is placed.
To start the return process, please follow these steps
- Email Birdie and Pete about the issue. Be as descriptive as possible AND include photos of the issue. ([email protected])
- We will respond to you on whether your issue qualifies for our return policy.
- If your issue does fall within our return policy we will email you with a mailing address to send back your item.
- Once we receive your item we will access the issue further and make final determination on how to proceed. We will either reprint or refund your money.